Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How does Edmunds ensure the freshness of my food?
We use temperature-controlled packaging and specialized cold-chain logistics to ensure your items remain at peak freshness from our warehouse to your doorstep.
What is your shipping policy for perishable goods?
Orders containing perishables are shipped via overnight or 2-day express delivery. We ship Monday through Wednesday to avoid weekend transit delays.
Can I return food items if I change my mind?
Due to food safety regulations, we cannot accept returns on perishable items. However, if your order arrived damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes for your products?
Yes, we offer flexible weekly and monthly subscription plans that allow you to save 10% on every order. You can pause or cancel your subscription at any time through your account dashboard.
Are your ingredients sourced sustainably?
Absolutely. Edmunds partners exclusively with local farmers and suppliers who prioritize organic practices and ethical animal welfare standards.
What should I do if my package is delayed?
While we pack our items with enough dry ice or gel packs to withstand minor delays, please contact our support team immediately if your package arrives late and the contents are no longer cold.