Returns & Exchanges

At Edmunds, we prioritize the freshness and safety of our gourmet products; therefore, we offer a 14-day satisfaction guarantee on all non-perishable items. If your order arrives damaged or incorrect, please contact us immediately for a full refund or replacement.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, in their original packaging, and within 14 days of delivery for non-perishable goods.

• 2.
  Contact Support

  Email our concierge team with your order number and photos of any damaged food items to initiate your claim.

• 3.
  Secure Packaging

  Place the items back in their original shipping box with the provided return authorization slip to ensure safe transit.

• 4.
  Receive Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5 business days.